Terms of service

Last updated: 1 October 2026

This website and online store is operated by BENDIS DUBAI S.L. (hereinafter "BENDIS", "we" or "our"). BENDIS makes this website available to users, including all information, tools, content, products and services available on it (the "Services").

Use of the website implies acceptance of these Terms and Conditions, as well as of the linked policies (Privacy Policy, Shipping Policy, Returns Policy and Subscription Policy).

1. IDENTIFICATION OF THE OWNER

Trade name: BENDIS
Company name: BENDIS DUBAI S.L.
Registered address: Paseo de la Castellana 95, Planta 28, Torre Europa, 28046 Madrid, Spain
Email: info@bendis.es
Phone: +34 911 09 70 50
Tax ID (CIF): ESB22995856

2. ACCESS TO AND USE OF THE WEBSITE

Access to the website is free of charge. The user declares that they:

Are of legal age
Have the legal capacity to enter into contracts
Provide truthful information

The user is responsible for the confidentiality of their account.

3. PRODUCTS AND SERVICES

BENDIS makes reasonable efforts to display its products accurately. However, there may be variations in colour, appearance or presentation. BENDIS may modify products, limit stock or update information without prior notice.

4. PLACING ORDERS

An order constitutes an offer to purchase. BENDIS may reject orders due to pricing errors, lack of stock or suspected fraud. The contract is concluded when the customer receives confirmation by email.

5. PRICES AND PAYMENTS

All prices are shown in euros (€). Prices include VAT unless expressly stated otherwise. Shipping costs are shown before checkout is completed. Payment must be made using the methods available on the website. BENDIS may suspend orders if payment is not completed successfully.

6. SHIPPING AND DELIVERY

Shipping conditions are governed by the Shipping Policy. Risk in the product passes to the customer upon delivery. BENDIS shall not be liable for delays attributable to carriers, without prejudice to consumer rights.

7. RIGHT OF WITHDRAWAL

The user has the right of withdrawal (return without giving a reason within 14 days), as set out in the Returns and Refunds Policy.

8. SUBSCRIPTIONS

Subscription services are governed by the Subscription Cancellation Policy.

9. INTELLECTUAL PROPERTY

All website content is the property of BENDIS or authorised third parties. Its use without authorisation is prohibited.

10. THIRD-PARTY LINKS

BENDIS accepts no responsibility for external content.

11. PROHIBITED USE

Fraudulent use, the introduction of malware and unauthorised data collection are prohibited. BENDIS may block access.

12. LIABILITY

BENDIS shall not be liable for misuse of the website or for technical interruptions. Consumers' statutory rights regarding defective products or lack of conformity are not excluded.